General Terms and Conditions

These Terms and Conditions describe the rules that apply when you use the services we make available at Midnight Wins. They explain the relationship between us and our users, how accounts should be used, what we expect from customers, and how we handle deposits, withdrawals and disputes. Please read them carefully before registering or placing any bets. By using our services you accept these terms.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your login. Only one account is permitted per person unless we agree otherwise. We may require you to provide identity and address documents to verify your account before processing withdrawals. We may set account limits, payment limits and wagering limits and you must comply with any limits we impose.

Eligibility requirements

To open an account you must be of legal gambling age in your jurisdiction and able to form binding contracts. We do not accept accounts from persons located in places where our services are prohibited. We may refuse or close accounts where eligibility cannot be verified or where local law prevents participation.

Acceptable platform use

Use of the site must be lawful and in line with these terms. Prohibited activity includes attempting to deceive the platform, using multiple accounts to unfairly claim promotions, colluding with other users, or abusing technical systems. We reserve the right to suspend or close accounts where we suspect fraud, money‑laundering, abuse or other breaches of these rules.

General bonus and promotion rules

Promotions and bonuses are subject to separate promotional terms which form part of these Terms and Conditions. Bonus credits may carry wagering requirements, time limits, maximum bet restrictions and game contribution rules. We reserve the right to withdraw or amend promotions at any time, decline bonus claims, and void bonus winnings where terms are breached. Always review the specific T&Cs for any active promotion before opting in.

Deposits and withdrawals

We accept a range of payment methods for deposits and withdrawals. All deposit and withdrawal amounts, minimums and maximums are displayed in your account and may vary by method. Withdrawals are subject to verification checks and may be delayed while we complete these checks. We may require identity, source of funds or other documentation to process payments. We reserve the right to split or limit withdrawals and to apply daily, weekly or monthly caps where necessary.

Verification and account holds

Verification checks are a normal part of our process. Where we request documents we will notify you and provide guidance on acceptable documents. Accounts may be placed on hold while verification is outstanding or where we suspect irregular activity.

Dispute resolution

If you have a question or dispute please contact our support team in the first instance. We will aim to respond and investigate promptly. Where a dispute cannot be resolved by our support team we will follow our internal escalation procedures. If a resolution remains outstanding you may refer the matter to any independent body specified in any applicable local law or to alternative dispute resolution where available.

Updates to Terms and Conditions

We may update these Terms and Conditions from time to time. Where changes are material we will notify you in your account or by other reasonable means. Continued use of the services after notice of changes constitutes acceptance of the revised terms. For questions about these terms contact [email protected] or use the live chat in your account. MidnightWins will administer these terms and enforce them in line with the policies above.