Privacy Policy

Welcome to the Privacy Policy for Midnight Wins. We take your privacy seriously and this page explains how we collect, use and protect personal information when you use our site or services. We aim to be clear about the data we hold, why we hold it, and the choices available to you as a user in the United Kingdom.

Types of data we collect

We collect a range of information necessary to operate your account, process payments and provide services. This includes data you give us directly and data we gather automatically when you use the site.

Personal data

Personal data covers details you provide when registering or verifying your account, such as your name, date of birth, address, email, phone number and identity documents for KYC checks. We also record account credentials, communication preferences and any customer service correspondence.

Technical data

We collect technical data about the device and connection you use, including IP address, browser type, device identifiers, operating system and geolocation information where necessary to verify location. We use this data to maintain security, improve site performance and support troubleshooting.

Transactional data

Transactional data includes payment and billing details, deposit and withdrawal history, betting or gameplay records, and any account balances. We log timestamps, transaction identifiers and the payment method used to comply with financial controls and to process payments.

How we use your information

We use your data to open and manage accounts, verify identity, process deposits and withdrawals, prevent fraud, and provide customer support. We may also use aggregated or anonymised data for analytics and to maintain the security and reliability of our services. We do not use personal data for marketing unless you have consented to receive promotional communications.

Data protection practices

We implement technical and organisational measures to protect personal data, including encryption in transit, access controls and regular security reviews. Access to personal data is limited to authorised staff and third-party processors who need the information to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to deliver core functionality, remember your preferences and analyse site usage. You can manage cookie settings via your browser and opt out of non-essential cookies. For device-level tracking controls, consult your browser or device settings.

User rights

You have rights over your personal data, including the right to access, correct or delete data, request restriction of processing, object to certain uses, and request portability where applicable. To exercise these rights contact our support team. We will respond in line with applicable data protection requirements.

Access, correction and deletion

If you wish to review, update or remove the information we hold, contact us and we will explain the steps to verify your identity and process your request. Some data may be retained where required for legal, regulatory or legitimate business purposes.

Information sharing and third parties

We may share data with payment providers, fraud prevention partners, identity verification services and hosting providers to operate your account and comply with legal obligations. These third parties process data on our behalf and are required to maintain appropriate safeguards. We may also disclose information if required by law.

Updates to this policy

We may update this policy from time to time. When we make material changes we will publish the revised policy on the site and indicate the date of the last update. If you have questions about this policy or our practices, please contact our support team at [email protected].

Where relevant, our platform reference MidnightWins in operational systems; both names refer to the same service and follow this privacy approach.